Updated 2025

Privacy Policy

YEG Plumber is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our plumbing services in Edmonton and surrounding areas. By using this website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Phone number

  • Email address

  • Service address

  • Details about your plumbing issue or service request

We may also collect limited non personal information automatically, such as browser type, device information, pages visited, and general location data. This information helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

  • Respond to inquiries and service requests

  • Provide quotes and plumbing services

  • Schedule appointments

  • Communicate with you about your request or service

  • Improve our website and services

  • Meet legal or regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

Communication and Contact Forms

When you submit a form on our website or contact us by phone, email, or text, the information you provide is used solely to respond to your request and provide plumbing services. We only collect information that is reasonably necessary to do so.

Sharing of Information

We may share your information only when necessary, including:

  • With trusted service providers who assist us in operating our business, such as scheduling or communication tools

  • When required by law, regulation, or legal process

All third parties we work with are expected to protect your information and use it only for the intended purpose.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, misuse, or loss. While no method of transmission over the internet is completely secure, we follow industry best practices to safeguard your data.

Cookies and Analytics

Our website may use cookies or similar technologies to improve functionality and analyze website traffic. These tools help us understand how visitors use our site so we can improve performance and content. You can disable cookies through your browser settings if you choose.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to inaccurate information

  • Request that your information be deleted, subject to legal or business requirements

To make a request, please contact us using the information below.

Third Party Links

Our website may contain links to third party websites or platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

YEG Plumber
Edmonton, Alberta, Canada
Email: [email protected]
Phone: (xxx) xxx-xxxx

© 2025 YEG Plumber. All rights reserved.